Claims
The bit that actually counts.
Anyone can sell you a policy. The measure of an adviser is what happens when you need to claim.
Why it matters
If you ever need to claim, you won't be navigating call centre queues. We manage the process, answer the questions and advocate on your behalf.
How a claim works
Four steps. That's it.
01
You call us.
One call. You don't need to know what kind of claim it is or what form to fill in.
02
We gather what's needed.
We work out what the insurer requires and help you pull it together, so it goes in complete the first time.
03
We manage the insurer.
We chase, we follow up, and we push back where it's warranted. You don't have to.
04
We keep you posted.
You'll know where it's at without having to ask.
Your claims specialist
Meet Bronwyn Sloane.
Claims & Group Cover Specialist
Bronwyn manages claims end to end, from the first call to the outcome. Claims are her passion — nothing gets lost on Bronwyn's watch.
We'll take it from here.
Need to make a claim?
Get in touch and we'll take it from there.